For warranty replacement, please follow the instructions below:
- Fill out Warranty/Repair form
- Post the component(s) to the address provided and supply a self addressed return satchel.
- Ensure your contact details are supplied in the parcel.
Hidden Fence warranty does NOT cover postage.
POSTAL ADDRESS: HIDDEN FENCE, 111 MIDDLE ROAD, ASHBURTON 7700
PLEASE NOTE: The Company is not responsible for the warranty item(s) during transit.
If the warranty item being delivered or posted is lost in transit, the company assumes no responsibility. Please ensure that your item is posted in the most guaranteed process of delivery, i.e.: tracking and insurance if needed.


